STRAIGHT ANSWERS.
NO SALES PITCH.

Rough rule: if the damage is localized and the roof is well inside its service life, repair it. If the shingles are brittle and losing granules across the whole roof, or you're patching a third leak in two years, you're spending money on a roof that's telling you it's finished. A good estimator will show you photos and let you make that call.

Texas is hard on roofing — UV, heat, and hail all shorten a roof's life compared to the number on the wrapper. Architectural asphalt shingles commonly give you a couple of decades here, less in a hail-heavy year, more with good attic ventilation. Ventilation is the variable most people never think about.

Sometimes it's legal, and we generally don't recommend it. A layover hides whatever's wrong with the decking, adds weight, runs hotter, and usually shortens the life of the new shingles. It also makes the next roof more expensive to remove.

Absolutely, and this is the one that catches people. Hail knocks the granules off the shingle surface and bruises the mat underneath. The roof keeps water out for a while, then fails early — often after the window to claim that storm has closed.

Size and pitch first — a steep roof needs more safety equipment and slows everything down. Then the number of layers to tear off, how much decking has to be replaced once it's open, the number of penetrations and valleys, the shingle line you choose, and any code-required upgrades. That's why an honest number requires someone actually looking at the roof.

Because a phone number is a guess, and a guess that's low gets revised upward on install day — which is exactly the experience everybody hates. We'd rather spend an hour on your roof and hand you a number that holds.

Yes. We'll walk the roof, document what we find, and tell you what we think — including 'this roof is fine, call us in five years,' which is an answer we give regularly.

Ask us when we're out — we'll walk you through the current options for your project.

No, and be wary of anyone who says they will. In Texas, negotiating or adjusting a claim on your behalf requires a public adjuster licence, and your roofer can't hold both roles on the same property. What we do: inspect, photograph, write a detailed estimate, meet your adjuster at the house, and document anything that was missed so you can send it to your carrier.

Yes. Texas law requires it and prohibits a contractor from paying, waiving, or rebating it. Anyone offering to make your deductible disappear is describing fraud.

We think so. Filing on a roof that turns out to be undamaged can still land on your claims record, and going in knowing what's actually up there puts you on much firmer ground.

Yes, and you should ask every contractor for proof rather than taking the answer at face value. Ask for the certificate directly from the insurer, and ask specifically whether the people physically on your roof are covered.

Call the office nearest you and we'll give you a real date on the phone. Active leaks jump the queue — say 'active leak' when you call.

Two separate things, and they're often confused: the manufacturer warrants the materials, and the roofer warrants the workmanship — the installation itself. Ask any contractor for both in writing, and note that manufacturer coverage generally depends on the roof being installed to their spec.

Texas is our service area. Call the nearest office and we'll tell you honestly whether your address is one we cover well.